eat well, beautifully
Support
We read everything and reply by email.
Something not working, an idea, a question about your journal — write to vantieghemhenry@gmail.com. Tell us your iOS version and what you were doing, and we'll get back to you.
Common questions
- Will my journal survive a new phone? Yes. Your journal syncs to your account, so signing in on a new device brings everything back.
- Are the calories and macros exact? No — they're AI estimates, not measurements, and can be wrong. Mykonos is a journal, not a medical device. For health decisions, consult a qualified professional.
- What happens to my meal photos? A downscaled copy of a photo is sent only to analyze that one message; photos are not stored on our servers. See the privacy policy.
Mykonos Plus & billing
- Manage or cancel: Mykonos Plus is billed by Apple. Open the App Store app → tap your photo → Subscriptions → Mykonos to change or cancel. Canceling stops the next renewal; you keep Plus until the end of the paid period.
- Restore a purchase: in the app open Settings (or the paywall) and tap Restore purchases.
- Refunds are handled by Apple at reportaproblem.apple.com.
- Full subscription terms are in our terms of use.
Your account & data
You can delete your account and everything in it from inside the app at any time — see account deletion. You can also request a copy or correction of your data by email.